Technical Support Specialist Resume Objective


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Job Description:

The Technical Support Specialist would offer first level Information Technology associated hardware and software support to the entire of the domestic users as well as external customers in favor of Telos Corporation through (VoIP) Voice over Internet Protocol phones.

  • The candidate must include awareness of Windows 2000, XP, 95, 98, NT 4.0, Red Hat, Debian, SuSE, Ubuntu, GNU/Linux plus programming ability for example Java, C, C++ etc.
  • Must assign and organize job projects, like switching to latest hardware or software.

  • Estimate work stress and capability of computer method for verifying probability of expanding or else developing computer functions and formulate recommendations on behalf of enhancements into computer system.
  • Work as corporate liaison, conversing and observing the provider's fraud listing for active, suspended, or else deceased physician, and get contracts.
  • Ought to have minimum 7 to 8 years of experience in technical field.
  • Offer client support as well as technical problem resolution through E-Mail, telephone and additional electronic media.
  • Configuration of consumers tools to unite to the Internet by modem or DSL Router.
  • Configure s/w to attach to Internet appliance servers.
  • Give training to clients into the exercise of system and applications as associated to Internet.
  • Acquire common appreciation of OS and application operations interrelated to company existing services.
  • Classify and approve or recommend, on procedural issues in customer computer systems.
  • Execute light lifting 25lbs.
  • Achieve establishment of latest accounts employing company offering software tools.
Skills:
  • Tough understanding with Windows 2003 or 2008 Directory Services
  • Strong awareness with Windows foundation operating systems
  • Well-built troubleshooting skill on computer h/w, computer s/w, and wireless network and communication devices
  • Cisco understanding a plus point
  • Good interpersonal as well as communication skills
  • Motivation and self-direction
Objective Statements:
  • I am looking for the situation of Technical Support Specialist into a firm where I am competent to use my proficiency and 10 years of experience into technical support, customer service, network security, network administration, technical billing, review contracts or credentials and project installation for the growth of the organization.
  • Looking for the best opening to effort as technical support specialist in favor of a reputed company.
  • A job to support computer end users and direct, set up, arrange and execute the policies and measures that help an associations personal computer and network support services.
  • To obtain job as technical support specialist being part of a self-governing team through responsibility for the entire technical aspects of job, excellence, effectiveness, daily work flow as well as customer service.
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