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Car Rental Agent Career Guide

Car Rental Agent Career

Resume Sample » Career Guide » Retail Sales And Customer Service Careers » Car Rental Agent Career

Work Environment:

Car rental agents manage all the supervision and enquiry together with rent out vehicles to companies and the public. They might also be identified as leasing, reservation, sales representatives or customer service or agents.

Becoming a car rental agent, your work would generally include:

  • Deal with client request regarding the accessibility along with charge of vehicles
  • Obtain bookings and clearing up the conditions of leasing or rental agreements
  • Finishing formalities/paper work among the customers and receiving payments

  • Presenting clients to their car and mention any scrapes, bumps or extraordinary features
  • Inspecting mileage and check for damage as soon as vehicles are come back
  • Provide constant service and sales-support, if you contract with standard business rental accounts
In various jobs you could manage with international customers.

Qualification, Education and Experience:

You would not typically require any specific qualifications; however employers will be expecting you to contain a common average education. Possessing the accurate conduct and expertise is frequently measured to be more significant than recognized education. It can be a plus to include earlier experience in customer service, official, or sales job.

Some employers may desire you to hold a driving license for minimum one year, and foreign language ability, mainly for operating at airports or visitor destination will also be useful.

You might be capable to obtain this job all the way through an Apprenticeship system. The variety of Apprenticeships obtainable in your region depends on the local job market and the kind of talent employers require from their employees.

Training details:

You'll accomplish the majority of your training at work and you might be confident to work in the direction of NVQ in Business and Administration or Customer Service at levels 1- 4.

Skills and knowledge:

  • Outstanding communication and customer care skills
  • Basic knowledge of cars
  • Sales skill
  • The capacity to manage with complaints in a certified approach
  • Fine organizational and time managing skills
  • Accurateness and awareness to detail
  • IT and clerical skills
  • Cash handling ability and basic math skill
  • The capability to carry out work under stress
Salary and Other Benefits:
  • Car rental agent can make up to $12,500 $19,000 annually
  • Team-leaders can get approximately $20,000 yearly
Working Conditions:

In most full-time occupation you have to perform 35 to 40 hrs a week involving 8 am and 6 pm, from Monday till Saturday. You possibly will require working in shifts if you labor for one of the bigger car hiring companies that offer 24-hour repair/service at most important airports.

You might be based in a workplace, but could expend some time moving vehicles which have been came again. Various employers will offer a uniform.

Different Opportunities:

You may perhaps work for one of the large international vehicle rental and leasing companies plus ports and airports. There are moreover smaller, locally based corporations.

By the means of experience, you can develop to a management or supervisory post. If you achieve experience in business lease accounting, you possibly turn out to be an account manager, or start fleet management.

Jobs can be publicized in the local newspapers Job center, or employer's personal websites.


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