Patient Transport Service Controller Careers

WORK ENVIRONMENT:-

Patient Transport Service i.e. PTS controller arrange transportation to get patients to and from hospital admission, outpatient clinics, and other non-emergency appointments. They are the components of the non emergency ambulance team, and in several ambulance services they might have slightly different job designations.

Being a PTS controller, your tasks will be:

• coping with demand for transportation
• taking the information of the patients and ensuring that they are recorded correctly

• deciding on the greatest use of vehicles and drivers
• booking transport slots for the same day, the next day and up to 8 weeks in advance

When making a decision on the most suitable form of transportation, you will get the particular requirements of the patients and the level of support needed on their journey. You will consider the ability to patients to walk.

QUALIFICATION, EDUCATION AND EXPERIENCE:-

Every ambulance service can place its own entry requirements. However, you will require compute skills, keyboard and good secondary education (probably including GCSEs in Mathematics, English and Science). Several employers will also give preference if you have:

• through knowledge of local geography
• good typing skills
• ability to read map
• awareness of medical technology
• practice of administration work, office filing system and customer service

If you are able to speak second language it can be useful.

TRAINING DETAILS:-

You will get the domestic training from your employer, which might be based in the classroom or on the job. Training can differ between ambulance service and can generally include:

• functioning a switchboard
• maintaining correct records
• making use of radio communication and other equipment

SKILLS and KNOWLEDGE:-

• capability of recording and processing the information correctly
• superior IT skills
• ability to work calmly under pressure
• a professional approach of working
• a pleasing phone manner
• ability to speak clearly and excellent listening skills
• ability to work with team and individually
• good presentation and organizational skills

SALARY AND OTHER BENEFITS:-

• PTS controllers can be paid between around $ 13,500 to $ 16,500 each year.
• If experienced this might climb to around $ 18,500.
• Team leaders can receive approximately $ 34,000.

WORKING CONDITIONS:-

You will generally work for 37 to 38 hours weekly, which will also include shift covering times, bank holiday and weekends. Proletarian hours might also be presented. In the office you will work at the switchboard.

DIFFERENT OPPORTUNITIES:-

You will get many jobs in the NHS, even though you can also teach and do job in the armed forces.

If you are having experience, you can obtain the position of the emergency medical dispatcher or turn into the supervisor in the control room. Other substitute will be to get into the training job.

Your experience as a PTS controller will give you imminent into the ambulance crew work. But, to get into the ambulance work, you will still have to fulfill the entry requirements of the position. See the career profile for more information.

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