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Hotel Manager (Front Desk) Resume

About the job of a Hotel Manager (Front Desk) -

A hotel manager (Front Desk) resume is written for the position of a hotel manager who handles all the activities taking place on the front desk of the hotel. The front desk manager looks after all day to day tasks related to the operations on the front desk like attending phone calls, making reservations for the hotel guests, answering customer queries etc. The front desk manager has to do many things at a time; this acts as a challenge to his multitasking ability and sometimes patience level also.

The front desk hotel manager has to be alert whenever the guests walk in the hotel. During this time, he makes reservations for the guests, helps them with the luggage and directs them towards their rooms. Even at the time of checking out of a guest, the front desk hotel manager completes all the billing process and documental formalities. He helps in providing them transport facility as well.

The hotel manager (front desk) thus, has to be good at management and a good decision maker. These qualities help him during the rush hours in the hotel.

Hotel Manager (Front Desk) Resume

Daniel C. Sosa
3847 Bluff Street
Cresaptown, MD 21502
Phone- 301-729-9969
Date- March 7, 2011

Subject- Application for the position of a Hotel Manager (Front Desk)

Career Objective:

Obtaining a position of a Hotel Manager in a well known hotel, utilizing my qualifications and professional experience for the betterment of the organization.

Educational Qualification:

  • Bachelors' Degree in Hotel Management from Alabama A&M University, AL (2000)
  • Certificate course in Front Desk Operations of a Hotel Manager (2003)

Key Skills:

  • Experience as Hotel Manager
  • Excellent in English and Spanish communication
  • Availability for working in any shift, night or day
  • Knowledge of creating all necessary reports as per requirement
  • Capable to work under pressure
  • Ability of multitasking
  • Friendly nature and good organizational skills

Professional Experience:

Horizon Hotels, New York City
Front Desk Manager (2007 to present)

Blue Ray Inn, Cresaptown
General Manager (2003 - 2007)

Work Summary and Responsibilities-

  • Worked as both a General Manager and a Front Desk Hotel Manager; hence can understand and carry out all front desk tasks in timely manner
  • Handled all cash and billing transactions by the hotel as well as guests
  • Created database of guests with their address, phone numbers, in/out time etc.
  • Organized time table for breaks and lunches of the staff
  • Supervised the tasks of all staff
  • Communicated with front desk members by arranging weekly and monthly meetings
  • Worked during night hours, during festival periods and rush hours

Computer Skills:

  • MS Excel, PowerPoint, Access
  • Strong in database knowledge


Rewarded with the 'Best Employee Award' from both Horizon Hotels and Blue Ray Inn.


Kim R. Flores
Administrative Officer
Horizon Hotels, New York
3904 Big Elm
New York City, MO 64106
Phone- 816-886-2114

With this sample of Hotel Manager (Front Desk) Resume, creating a resume for this position becomes easier. An expectant candidate can add his own information in the sample and create his personalized resume. The resume should be neat, precise and it should reflect your overall personality and working experience in brief.

While writing a resume for a manager's post, one should keep it in the mind that for a position of a manager experience is considered more essential than the educational qualifications. Hence, it should be given more weight age while writing.

All the best for your dream job in the management field!

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