Warranty Manager Resume

Be straight and to the point when preparing resume content. The idea of writing a resume has been updated in a straightforward manner. The idea imparted in this resume involves content, style, and layout. This resume can be referred as the simplest and easiest techniques of writing a great resume. Choosing this resume sample as resume writing guideline ensures a job interview. Make your resume as the most qualified one among thousands of job applicants. This warranty manager resume definitely will open endless job interviews. A product warranty manager manages warranty services of products and product services. This professional mainly works in product based companies. The main objective of the profile is to provide service activities related with product replacement and warranty issues.

The duties of a warranty manager include arranging replaced parts to deliver to customer sites, processing warranty papers, preparing and maintaining customer service records, reconciling product warranty receivables, preparing reject materials list, providing clerical and administrative support, reviewing rejected materials submitted by dealers, managing and overseeing staff performance, coordinating with the dealers and customers to solve and close warranty issues, tracking the status of warranty issues, developing warranty response procedures, performing initial analysis of product warranty and service issues, organizing meetings with customers on warranty cost issues, building and maintaining effective customer service, developing guidelines for warranty replacement, assisting service technicians, evaluating the field service issues, and many more.

It is required for a warranty manager to possess good knowledge of product and product servicing techniques. The job demands sound knowledge of the best practices of product replacement and warranty guidelines. A bachelor's degree is mandatory to obtain the position of a warranty manager. A warranty manager should possess sound technical, troubleshooting, management, and customer service skills.

Sample Warranty Manager Resume

Richard Adams
9900 Woods Lane, Huntington, Florida
Cell: 258-782-9023
Email: adams@example.com

Goal

Looking for a position as a warranty manager with the aim of providing excellent technical and customer service support in a prestigious organization

Job Knowledge & Core Competencies

Hands on experience in product warranty claims and original equipment manufacturing standards
Extensive knowledge of warranty strategies, business administration, and warranty claims processing
Diverse knowledge of planning and implementing warranty business strategies
Knowledge of Microsoft Office applications with proven management and negotiation skills
Possess excellent interpersonal, communication, planning, and organizational skills
Strong leadership with excellent problem solving and analytical skills
Ability to solve complex issues and with strong project management skills

Work History

Organization: Telbsin Product, Florida
Duration: Warranty Manager
Designation: 2011 till date

Handle the tasks of checking the rejected products and return the rejected claims of the dealer
Assigned the responsibilities of monitoring and evaluating the product development and maintenance staff
Perform the tasks of preparing documents of warranty conditions and product preventive maintenance procedures
Handle the responsibilities of providing corrective actions plans and represent Telbsin Product to distributors
Assigned the tasks of updating product knowledge and warranty claim rules and regulations to customers and dealers
Responsible for ensuring that the product meets the quality standards

Organization: GLG Product, Florida
Duration: Assistant Warranty Manager
Designation: 2009-2010

Assigned the tasks of providing guidelines to customers in filling warranty forms and in signing terms and conditions
Handled responsibilities of coordinating with the production staff in developing product warranty policies and procedures
Responsible for sales and promotion of products as well as provide assistance to customers in completing paperwork and update customers as needed
Performed the responsibilities of coordinating with dealers and customers to solve and close warranty issues
Handled the tasks of responding to customer queries on product issues as well as provide solutions in a timely manner

Reference

Will be pleased to provide upon request

Education

Bachelor's Degree in Engineering
Florida Engineering Centre, 2009

The way of organization and structure of resume also enhances the overall appearance of the content. The above resume presents the information in an appealing and professional way. The most important information has been given priority. This is the technique of letting your employer discover your potentialities in a quick way. The resume example is a brief rundown on the important points that need to be included in your resume. The advantage of this resume is that you can use the sections and make modifications in the content. We are sure that at the end of reviewing the sample, you will be able to document a professional resume that gets the maximum attention of the employer.