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Insurance Claims officer Resume

A professional and inciting insurance claims officer resume is a must for applying to the job of Insurance claims officer. S/He would be responsible for the final settlement of the insurance claims, if any. For gathering necessary information related to resume writing, applicants can refer to the sample insurance claims officer resume given below. However, it is recommended that the acquired information is appropriately customized so that the final resume draft is personalized and depicts actual professionalism.

Considering the rapid growth shown by the insurance sector, and the subsequent proportional rising demand of insurance professionals, one would find many applicants submitting their candidature for every single job opening. The intense competition, calls for the need to have an appealing insurance claims officer resume, in order to win the interview call. Only an attention grabbing resume would stand out of the lot, and incite the employers to call the candidate for personal interview.

Acknowledging the important role played by the resume in winning the candidates the much awaited interview call, it is always better to draft the resume with relevance to the job description provided by the employers. It would help candidates target the employer's requirements precisely by highlighting selective attributes. These attributes, to be included in the resume, should be selected based on their relevance to the job profile and one's expertise over the same.

For better implementation, candidates can refer to the example resume given below. This resume is specially prepared for the candidates who are trying to make their career as an Insurance Claims officer which contains compete experience and knowledge of the candidates. It may also be referred for drafting any other insurance resume.

Sample Insurance Claims Officer Resume
(Candidate with experience)

Mike S. Boyle
288 , Palisade Avenue
Jersey City
New Jersey - 07306
Tel: (201) 555 2938


Seeking a challenging role as an Insurance Claims Officer with a leading insurance company, with challenging opportunities to enhance and utilize my skills, knowledge and experience for mutual growth and development.

Work Experience:

Senior Insurance Claims Officer
CNA Insurance Pvt. Ltd., New York City, NY
(2003- till date )

Duties and Responsibilities:

  • Worked on highly complex claims, from initial notice through to claim resolution, including any potential recovery. Successfully managed insurance claims cases running for over a year period, with the most complex taking multiple years.
  • Study insurance claims requests and determine if a major claim should be settled or litigated.
  • Conducted claim investigation and compensation evaluation, which require analysis of complex legal issues such as insurance coverage and liability, damages, and strategy in the underlying proceeding against the insured.
  • Negotiated highly complex settlement packages, and authorized payment within scope of authority.
  • Settling claims in most cost effective manner and ensuring timely issuance of disbursements.
  • Coordinated third party recovery with subrogation/salvage unit.
  • Worked closely with aligned underwriting units, including (i) providing regular claim updates; (ii) advising on policy wording; (iii) advising on relevant industry trends and (iv) attending customer or prospective customer meetings.
  • Monitor the claims activities; prepare and present reports to management.
  • Worked with attorneys, account representatives, agents, doctors and insureds regarding the handling and/or disposition of highly complex claims.
  • Keep current and updated information on state/territory regulations and issues, industry activities and trends.
  • Participate in industry trade groups or speak at industry conferences.
  • Provided guidance and assistance to less experienced claims staff and other functional areas.
  • Was responsible for special group and marine claims projects and presentations.

Academic Qualifications:

  • Course: MBA (Master's in Business Administration) with major in Marketing (B2B)
    Institute: Remington College, Broadway, Montclair, NJ
    Year: 2001 - 2003

  • Course: BBI (B. Com with Banking and Insurance)
    Institute: West Essex County College, Bloomfield Ave., West Caldwell, NJ
    Year: 1998 - 2001

Professional Skills:

  • Advanced technical and product specific expertise, claims resolution skills and knowledge of insurance and claims principles, practices and procedures.
  • Strong communication, writing, negotiation and presentation skills. Ability to effectively interact with all levels of CNA's internal and external business partners.
  • Advanced analytical and problem solving skills, with the ability to manage and prioritize multiple projects.
  • Ability to deal with ambiguous situations and issues.
  • Creativity in resolving unique and challenging business problems.
  • Knowledge of Microsoft Office Suite and other business-related software.


Ms. Margaret D. Moore
(General Manager)
CNA Insurance Pvt. Ltd.
New York City
New York
Tel: (925) 716 3045


I, Mike S. Boyle, hereby declare that all the information shared above is true to the best of my knowledge, and can be supported with appropriate documentary proofs, if required.

Signature: ####
Place: New JerseyDate: March 05, 2012

While referring to and customizing the above given insurance claims officer resume sample, candidates are advised to retain the information flow and the uniform pattern, for better eye appeal. Any additional information can be included under suitable sub-titles at appropriate order. Note that all information is shared based on relevancy and expertise criteria.

We hope the insurance claims officer resume example is informative and helpful in drafting a job winning resume.

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