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Collections Officer Resume

A Collections Officer, is an entry level position in a bank/financial lending institution. Sometimes even organizations hire a person, who works in coordination with the accounts department of the organization, and is responsible for collecting the receivables of the organization. In a bank/financial lending institution this person is responsible for collection of loan installments and other supplemental and secured taxes. This person is authorized to seize property or assets as per the contractual agreement. For more on this job profile, read the sample collections officer resume sample given below. Besides giving a particular format to help draft your resume, it also gives a generic idea of the duties and expectations associated with this position.

Collections Officer Resume Sample

David .J. Park
1150 Crossroad Street
Bristol, VA 26120
Ph: 222 501401

Career Objective:

Wish to be a part of an organization that provides internal growth opportunities, helps an employee learn and grow, and treats the employees as an important part of the organization, and not just an asset. Willing to prove my ability and move up the professional hierarchy based on my capabilities and skills.

Career Summary:

I have a total work experience of almost 3 years in this field, and am currently working with Bridge Financial Solutions. I began my career as a trainee with them, and have learned and grown with the organization.

Summary of Skills:

  • Good communication skills
  • Good at negotiation and handling crucial issues diplomatically
  • Multi-tasking
  • Good organizational and analytical skills

Professional Experience:

Current Employer: Bridge Financial Solutions
Designation: Collections Officer
(2009- till date)

Roles and Responsibilities:

  • Report to the Chief Collections Officer
  • Work in coordination with the accounts department to keep a record of balance receivables
  • Send reminders to the concerned party about clearing the payments
  • After regular reminders, issue notice to the concerned party
  • Authorized to seal the assets or properties equal the value of the receivables
  • Take required orders and documents from the court and other regulating authorities before the seizure
  • Although authorized to take action, I have to be polite and maintain cordial relations with the client
  • For strict actions, have to follow the rules and instructions of the governing bodies and not perform any action against the law
  • Active participation in determining the credibility of the client, by thorough analysis of the reports from Equifax, TransUnion or Experian
  • Maintain cordial relations with lawyers, police officials, etc.

Previous Work Experience:

Bridge Financial Solutions
Designation: Collections Department Executive - Trainee

Roles and Responsibilities:

  • Report to the Collections Officer
  • Maintain the records of all the pending receivables, and draft reminder mails for the same
  • Draft notices and letters and get the same approved by the seniors before sending the same to the concerned party
  • Help the seniors in credibility analysis of the clients
  • Maintain a record of all the defaulters, and make sure that next time proper security is pledged by them before any financial transaction with them
  • Maintain records pertaining to the client's credit score, address, pending payments, etc., and send a report to the seniors
  • Coordinate and communicate with the client after sending reminders and notice, and try to resolve the same before the Collections Officer takes a strong action
  • Coordinate with credit rating agencies like Equifax, Experian, and TransUnion, and collect all the required data pertaining to the clients

Extra Responsibilities:

  • Assist in documentation and report making
  • Assist in getting legal orders for taking strict actions


  • Bachelors of Financial Accounting - 2009

Computer Skills:

  • Proficiency in using various operating systems like Windows and Linux
  • Proficiency is using MS Office, especially MS Excel for data handling, data filtering, calculations, etc.

Extra Curricular Activities:

  • Participated in school and college sports events
  • Participated in debate competitions


Looking for suitable opportunities in Richmond and Bristol


Available on request

David .J. Park

The collections officer resume sample given above serves as a ready reference for applicants willing to apply for this position. Besides, it also gives a clear idea about the responsibilities of a Collections Officer, stating that the generic role of a Collections Officer is to make sure that all the receivables are collected on time. To make your resume more effective, make sure that you read the job description carefully, and try to present your skills in sync with the requirements put forth by the employer. You can also include information like your professional and academic achievements, to make your resume more effective.

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