Customer Executive Resume

If you have strong communication skills, you find it easy to convince people about your point and are comfortable dealing with people, then customer executive is the best job suited for you. While applying for the job, see the advertisement carefully and highlight your strong points in this field, as the employer would get a quick summary about you. Use effective language and avoid any spelling mistakes. A customer executive is responsible for handling customer queries, increasing customer base, and retaining the old customers. Strong communication skills is a must for this job, do mention this point in your resume. Write the details in the resume in a simple language. Do mention your previous work experience in the resume.

A sample customer executive resume presented here will give you a clear idea of how an ideal resume is written.

Career Objective:

To work in an organization as a customer executive and utilize my strong communicational and analytical skills to leverage growth of the company as well as my career.

Career Summary:

I have experience of 10 years. I have 4 years of experience as deputy customer executive in Naxil Bank Pvt. Ltd. and 6 years of experience in Jane & Co. Pvt. Ltd. as an assistant manager. I completed my internship (6 months) from Jane & Co. Pvt. Ltd as the part of the curriculum.

Educational Qualification:

Work Experience:

Company Name: Naxil Bank Pvt. Ltd.
Job Title: Deputy Customer Executive
Duration: June 2002 till present (4 years)

Job Responsibilities:

• To give targets to the sales teams
• To supervise daily progress of teams and report to the customer executive
• Time to time communication with the customers for feedback
• Suggesting deals for mergers and acquisitions
• Increasing the sales of the company by maximizing the customer base
• Solving the queries of the customers
• Training the managers
• Recruitment of mangers in the sales department
• Seeking prospective customers for the organization

Company name: Jane & Co. Pvt. Ltd.
Job Title: Assistant manager
Duration: June 1998 to June 2002

Job Responsibilities:

• To recruit fresher candidates
• Training intern candidates
• Contacting customers and informing them about the new offers
• Reporting weekly progress to the deputy customer executive
• Maintaining a database of complaints of the customers
• Solving queries and doubts of the customers online by face to face meetings and letters

Company Name: Jane & Co. Pvt. Ltd.
Job Title: Intern
Duration: January 1998 to June 1998 (Internship)

Responsibilities:

• Responsible for maintaining a database of customers for future communication
• Finding out prospective customers
• Responsible for cold calling the customers
• Reporting daily and weekly progress to the manager

Certifications and skills:

• CRM certification with distinction
• SAP 6.0 (latest version)

Achievements:

• 1st prize in Debate competition held at Jane & Co. Pvt. Ltd.
• Won "Best Sales Team" award at Jane & Co. Pvt. Ltd.

Personal Information:

Date of Birth: January 7, 1977
Hobbies: swimming, singing, dancing, playing piano

References:

1. Jhonty juy
   1, Red blg,
   34883, Welmington
   Contact Number: 886-77-83-45
   Email Id: Jhonty@teleworm.com

2. Blonde Bull
   121, hanna city
   35447,Welmington
   Conatct Number:966668-43-23-23
   Email Id:Blonebull @teleworm.com

Signature:

Naeman Jane

An impressive resume is the one that presents you in a proper way and makes an employer call you for an interview. But it requires an intelligent presentation of the things you mention. Always think of what an employer needs and then start writing the resume. Never forget to mention your academic details as the employer also needs to know your academic background (mention CGPA if required). As a customer executive resume, it is important you mention the communication skill set and achievements related to it, as it will enhance your chances of getting shortlisted. So gear up and start writing a resume that impresses the employer right away!