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Remote Support Resume

Writing a professional resume is indeed a challenging task. It is therefore essential to understand the fundamentals of writing a resume that will help you in getting positive response. You wish to make sure that the resume you draft actually works and helps in the job search process. It is necessary that your resume acts in a positive manner. If you don't want to make your recruiter or employer wonder on what you are looking for, here is a resume that guides you in the real writing process. This remote support engineer resume example will help your understanding clear on effective resume writing. The ideal aim of this resume is to help you in getting the desired result. You need to sell yourself in the most impressive manner, to get the desired result.

A Remote Support Engineer is a field engineer who provides technical support at client site/remote areas. This support is related with engineering technologies and devices. The main job responsibility of a remote support engineer is to address technical issues at client site. This support can be in network, mechanical machineries and equipment, software systems, and electronic applications.

This resume defines the roles and responsibilities of a Remote Support Network Engineer. Some of the defined tasks of a remote support engineer in networking include handling networking issues, configuration and installation of wireless network systems, handling deployment activities of network systems, developing network systems testing procedures, troubleshooting wireless issues, managing client server, providing emergency remote access support, managing client account, providing end to end support in wireless local area networks, configuration of wireless access points, identifying networking issues and developing strategies, to solve the problem, maintaining network servers, and visiting installation sites to check the condition of networking systems.

Remote Support Engineer should have excellent customer service and problem solving skills. The job demands knowledge of network protocols, wireless local area network, radio frequency, and wireless networking systems. A bachelor's degree in network engineering is required to gain the position of remote support engineer.

Sample Remote Support Engineer Resume

Barbara Young
897 Saint DR Cross, Boston 31265
Contact no: (312)-906-9086

Career Objectives:

Hands on experience in providing remote wireless network, remote access, and technical support at client site. Seeking an opportunity to work as a remote support engineer in an organized and dynamic environment

Core Knowledge & Skills:

  • In-depth knowledge of network technologies, network platforms, and routing protocols
  • Comprehensive knowledge of network architecture, network router, and switches
  • Extensive knowledge of communication networks, network system administration, and network security assessment methodologies
  • Well versed in communication networks, web technologies, and networking fundamentals
  • Possess excellent customer service, communication, and interpersonal skills
  • Ability to provide effective customer service with excellent troubleshooting and analytical skills

Organization: Communication Inc, Boston
Duration: September 2011 till date
Designation: Remote Support Engineer

  • Handle responsibilities of installing and configuration of network servers at client site
  • Perform responsibilities of troubleshooting and providing network solutions to achieve customer satisfaction
  • Responsible for developing techniques and methodologies for network performance enhancements
  • Assigned the tasks of handling network security risk mitigation, network routing, and maintaining network devices
  • Perform responsibilities of configuring network routers, handling root cause analysis, and provide mitigation security risks
  • Responsible for providing end to end networking solutions and perform checking of network devices

Organization: Network Solutions, Boston
Duration: July 2009 to August 2011
Designation: Network Engineer

  • Responsible for developing network architecture specifications and upgrading local area networks
  • Assigned the tasks of evaluating network communication technologies and identify any networking issues
  • Performed responsibilities of installing firewalls and hardware at customer site
  • Responsible for providing technical support to customers in areas of network design and network upgrading

Educational Summary:

Achieved Bachelor's Degree in Network Engineering
Boston Engineering College in the year 2009


Will be pleased to provide upon requests.

Many resumes fail to get that expected or desired result. The simple reason behind it is lack of proper guidelines of effective resume writing. The above resume example goes in depth showing the ideal techniques of framing a great resume. Writing resume requires understanding of the job requirement, as well as the techniques of writing. A fine combination of the two work positively. Gathering or understanding your resume is like going half way in the right direction. Hope, at the end of this resume, you can develop a resume that sounds rewarding and professional.

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