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IT Support Engineer Resume

A resume gives a snapshot of the level of skills and job experience. This is solely done with the aim of winning the impression of the employer, finally leading a job interview. To reach the point, a perfectly drafted resume is of high requirement. One of the best techniques of starting the writing process is by understanding the requirement of the writer. This really will help you to reach your goal. Writing a resume is equivalent to writing a marketing document. The best needs to be highlighted and the outcome should be a positive response. This IT support engineer resume will help you to build a sample that yields a job interview.

An IT support engineer, also known as a computer support professional, provides information technology support. The goal of an information technology engineer is to ensure proper and safe functionality of computer systems and applications. It is necessary for an IT support engineer to develop preventive maintenance programs of computer systems.

The IT support engineer handles responsibilities like providing support in setting and maintaining information technology systems, maintaining software and hardware, handling information technology related issues, supporting desktop operating and microsoft server, diagnosing technical problems, configuring desktop, installing software, purchasing software and hardware, supporting in the installation and testing of computer applications and peripherals, providing the necessary technical support to end users, testing proper functionality of the computer systems, providing guidelines to users in computer maintenance activities, providing networking services, upgrading network services, and providing training services to the new users.

A bachelor's degree in computer science is the educational requirement to apply the position. The IT support engineer should be well versed in computer systems, network technologies, and preventive maintenance procedures. IT support engineer should possess good troubleshooting, analytical, problem solving, communication, and multi tasking skills.

IT Support Engineer Resume

James Villa
785Amaryllis Ave
Tulare, California 93274
Cell: (123)-889-0317

Career Goal:

Looking for a responsible position as an IT support engineer, wherein my experience in the field can make positive contribution towards professional growth and development in a dynamic organization

Knowledge and Skills:

  • Diverse knowledge of desktop infrastructure, network topologies, and applications of computer systems
  • Comprehensive knowledge of configuration and installation of Windows desktop
  • In-depth knowledge of computer hardware and software systems as well as Microsoft based operating systems
  • Extensive knowledge of 2003 Exchange Server Administration, system set-up, and testing procedures
  • Possess excellent analytical, trouble shooting, and problem solving skills
  • Ability to communicate effectively with excellent management skills

Educational Background:

Engineering College, California
Achieved Bachelor's Degree of Science in Computer Engineering, 2009

Professional History:

Tech Solutions, CA, 2011-Present
IT Support Engineer

  • Perform responsibilities of providing technical support to junior IT technicians in solving computer application issues
  • Handle the tasks of identifying and repairing malfunctioning parts to ensure smooth operation of systems
  • Responsible for developing procedures for maintaining and optimizing information technology systems
  • Assigned the tasks of tracking and logging calls on logging system as well as maintain logs of software and hardware issues
  • Handled the responsibilities of answering customer queries to solve technical issues in a timely manner
  • Responsible for developing desktop infrastructure and monitoring information technology systems

Soft Globe, CA, 20092010
Junior IT Support Engineer

  • Performed responsibilities of Windows administration and maintenance activities
  • Handled the tasks of assisting senior staff in implementing and operating desktop and Microsoft server
  • Assigned responsibilities of performing Active Directory administration under the guidelines of the IT support staff
  • Responsible for solving software and other windows application issues for internal employees of the organization


Will be pleased to provide upon request

A resume should answer the requirement of the employer. It should give a positive reflection. Writing resume is an art, and it takes time and research to master it. You can get into the details of preparing a winning resume by reviewing the sections communicated in the sample. The information in the sample has been provided after a careful research of the job position. Get ready to have a face to face interview with your prospective employer after sending a resume that is same with the above one. We hope that you can achieve your job application goal with the help of the sample.

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