Hotel Desk Clerk Resume

A hotel desk clerk resume brings out your professional qualities and your expertise in overlooking the reservation and accommodation of guests, while quantifying your career related interests and your ability to perform essential tasks pertaining to daily, weekly, and monthly bookkeeping. As a highly effective tool for marketing your profile, it highlights all significant information pertaining to your professional background, including your academic history. Since the job application is the only official medium through which one can establish a strong connection with the employer, it is very important for candidates to know what to include in their resume. Simply including generic information or assuming things may lead to an impersonal job application, which is quite likely to disinterest the readers. It's important to remember that the reviewer of your resume is generally a busy recruiter, who is bound to heavy reading tasks that requires reviewing hundreds of applications. It is indeed evident that a recruiter hardly spends even a minute to assess your qualities and judge the desirability of your profile, with respect to the job position you're seeking. It is therefore necessary to contact the employer at least once prior to writing your application, so that you can discuss their needs and frame your sections accordingly.

The Career Objective

The resume of a hotel receptionist starts with a career objective, immediately following the contact details, which states the candidate's interests pertaining to the field of hospitality management. Here, it is mandatory that you relate your vision with that of the hotel group/organization, so as to convince the reader to consider you as a potential candidate. While the objective explains your aspirations, it must also act as a title to your profile, outlining the most basic facts that outline your professional background. Refer to the resume example shown below, and take tips in framing a highly productive objective.

Organizing your professional details

Following the career objective, include a profile summary, mentioning your previous job roles, keeping all the information highly specific to the requirements put forth by the employer. While the section serves the purpose of projecting a concrete image of your profile, holding significant relevance to the job specifications will greatly facilitate the reader's engagement in your application. This suggests that you leave out all those details that are very general or commonplace. In the sample hotel front desk clerk resume given below, you'll see that the summary comprises of about 8 bulleted points, with each one projecting more than one information. This, you need to achieve, so as to restrict the length of every section, which will eventually facilitate a short, yet highly informative read.

Then, include a Skills section that will display your knowledge and abilities, again including only the details of your qualities that are most specific to the position of a receptionist. See below for a free sample of a hotel reception clerk resume, and take tips as to the layout of the resume and the enhancement of your profile.

Sarah A. Beam
4235 Rollins Road
Arcadia, NE 68815
(308) 789-4808
sarah.beam@email.com

Objective:

Front Desk Executive, with total experience of over 2 years within the hospitality industry, seeks an opportunity to redefine customer service and share the vision of your organization, to acquire excellence by delivering optimal outcomes that will facilitate rapid internal advancement of the group, facilitating its growth and demand in the target market.

Profile Summary:

• Checked the availability of rooms, registered and assigned rooms to guests, and completed check-in and check-out procedures
• Issued room keys upon ensuring that the rooms are clean and ready, overlooked the escorting of checking-in guests
• Organized, managed, and redirected incoming mail and phone calls to appropriate departments, answered guest queries, provided information for queries related to reservation, travel instructions, and tariff
• Maintained records of outstanding in-house guest accounts, generated itemized statements, and collected payments
• Handled valuable items of guests, by storing them in the safe-deposit box; maintained records of lost and found property
• Maintained records of occupied rooms and rooms to be vacated, managed the accounts of extended stays
• Responsible for maintaining petty cash, obtaining change to facilitate cash transactions, and balancing cash sales throughout the day
• Coordinate with housekeeping, room service, and restaurant staffs to overlook guest complaints, and take appropriate actions with the consent of the Head Receptionist

Skills and Abilities:

• Excellent communication and interpersonal skills, highly efficient while interacting with upset and dissatisfied guests to boost the quality of their experience
• Proficient in the interpretation and analysis of statistical and mathematical data
• Sound knowledge of essential bookkeeping principles, familiar with the interdepartmental work-flow structure in hotels
• Involved in transactions involving foreign exchange, experienced in generating reports and filing them
• Strong multitasking skills, expert in files organization, task prioritizing, schedule maintenance, and interdepartmental coordination for smooth functioning
• Highly self-motivated, with a creative approach towards resolving problematic scenarios, expert in upselling and developing new and existing client-business relationships

Employment History:

2010 - present
Clarion - Arcadia, NE
Front Desk Executive

Academic Qualification:

Diploma in Hospitality Management, 2009
Loup City High School
Secured 67% in the final assessments

References:

Available upon request

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