Receptionist (General) Resume

Whenever we visit an organization, we find someone sitting behind the front desk. The professional is called the receptionist. She is the very first person whom we meet and tell the purpose of visiting the organization. She then, very politely, asks you about your queries and solves them either by calling the concerned person you want to meet or by solving some other issues. It is a position required in almost all the companies. The responsibilities of a receptionist (general) increases if the organization is large. In such conditions, she has to handle a number of tasks.

Some of the job duties and responsibilities of a general receptionist are as follows:

Greet and Attend the Visitors: The receptionists greet and attend the visitors. Most often, a reception has a sitting area where the visitors can wait for the person they want to see. It is possible that the people who arrive at the reception have an appointment fixed, otherwise, there are some people who come without an appointment. Both such types of people are attended by the receptionist. It is also possible that a receptionist might have advanced knowledge of the people who are about to visit the office because his/her fellow receptionists would have passed the information.

Answering the Telephone Calls: Whenever you call up an organization, your call first passes through the receptionist. First, the receptionist attends the call and then transfers it to the concerned person. Different persons such as co-workers, clients, stakeholders, or general public could call up an organization. Sometimes, it happens that someone calls up to get information about the company and the receptionist should be trained enough to handle such queries to reveal the details only up to a certain extent, as allowed.

Dealing and Solving the Queries: There are several queries that a receptionist has to solve. He/she might attend several calls regarding several queries. These queries could be either put forth over the phone or in person. So, a person working in this position should be fully aware of the policies of the company. The receptionist should also be aware of the sister companies, local agencies, hospitals, housing and transport services, etc.

If you feel that you are capable of holding these job responsibilities then you can apply for this job profile. You just need to prepare a receptionist resume and then apply for this position.

Pamela J. Adams
2891 Wolf Pen Road
Mountain View, CA 94041
Phone: 733-587-5588
Email Id: pamela2233@examplemail.com

Objective:

To be a part of a good organization as a general receptionist where my skills and knowledge would be utilized towards the betterment of the organization.

Skills:

• Articulate communication skills in the English language
• Possesses excellent interpersonal and customer service skills
• Ability to manage time efficiently
• Good at computers and proficient in working with Microsoft Word, Microsoft PowerPoint, and Microsoft Excel
• Possesses excellent knowledge of office etiquettes
• Possesses the quality of multitasking

Work Experience:

Company: Summatity Incorporations
Designation: Receptionist
Duration: September 2012 to till date

Responsibilities:

• Responsible for attending incoming calls and handle them effectively
• Transferring the calls to the concerned persons when required
• Also, responsible for conducting tasks such as photocopying, typing, organizing, sorting, preparing reports, etc.
• Greeting the visitors and helping them in solving their queries
• Responsible for entering the data and maintaining the records
• Assisting and helping the office maintenance team

Company: Stimla Incorporations
Designation: Receptionist
Duration: July 2010 to August 2012

Responsibilities:

• Handling incoming calls in a courteous manner
• Receiving calls and helping the callers with their queries
• Maintaining and recording the list of visitors
• Coordinating with several departments of the organization
• Receiving and replying to emails
• Responsible for typing memos, reports, and other correspondence

Qualification:

• Completed Bachelor of Arts Degree with specialization in English from Alfred University, California in the year 2010
• Completed High School from Saint George's School, California in the year 2007

Reference:

Voncile F. Gant
(Receptionist)
X-drill Incorporations
2720 Christie Way
Worcester, MA 01609

You can find several general receptionist resumes from several sources. They will provide you different samples and examples on the basis of their writing styles. You can choose one of the samples that suits your purpose. You can also customize the above given sample and use it to apply for the position of receptionist (general) in an organization. If you add a cover letter to your resume, it will add weightage to your resume. For receptionist resume cover letter, visit here.