Carl Furman
123, Ellis Street
Boston, MA, 01234
(123) 456 789

Objective

A position within the operations department of a reputed brokerage firm.

Summary of Qualifications

• Detail-oriented; establish effective priorities.
• Able to implement decisions and expedite work flow to meet deadlines.
• Comfortable providing unlimited support during times of high pressure and stress.

Experience

KASS AND SON, INC., Kenosha, WI
Operations and Process Clerk (1994-Present)

• Open, log, reconcile, and verify new accounts.
• Reconcile daily customer service/new accounts input against computer printouts. Research/correct problems.
• Maintain/update files.
• Handle high-volume mailings to welcome new clients and initial mailing of Electronic Funds Transfer forms/letters.
• Recommend procedural changes to facilitate work flow.
• Interact with branch representatives.
• Assist with special projects as required including bookkeeping, handling President's incoming calls, and responding directly to customer inquiries.
• Converted manual check processing to electronic function.
• Eliminated major filing backlog.

Other Experience

Camp Teutonahwa, Butte, MT
Administrative Assistant (Part-time)
Billings Middle School, Billings, MT
Administrative Assistant (Part-time)

Volunteer Work

Jewish Education Association, Kenosha, WI
Resource Coordinator
Barbara Walsh Soup Kitchens, Bozeman, MT
Kitchen Worker/Shelter Coordinator

Education

Widener University, Chester, PA
B.A. Management, 1988
President of Class, 1986-88
Formed Widener Chapter of Y.B.P.A. (Young Business People of America).
Membership began at 15 students; by 1993, it had swelled to 174.