Carl Furman
123, Ellis Street
Boston, MA, 01234
(123) 456 789
OBJECTIVE
To contribute developed customer relations, managerial and accounting skills to a challenging position in hotel management.
SUMMARY
- Capable manager and motivator of staff.
- Function well in high-stress atmosphere.
- Detail- and goal-oriented.
- Highly developed interpersonal skills.
- Developed innovative and efficient system of reconciliation.
- Skilled in utilization of various computer systems.
EXPERIENCE
1990-Present DONNELLY HOTEL, Charleston, WV
Assistant Manager, Housekeeping
- Manage 100 employees.
- Ensure standards of guest rooms.
- Prepare biweekly/monthly housekeeping inventory.
- Develop budget worksheets utilizing FileMaker.
- Assist in weekly labor forecasting and scheduling.
- Certified in Interaction Management.
1988-1990 NEWPORT HEIGHTS HOTEL, Montgomery, WV
Chief Night Auditor/Manager On Duty
- Managed technically proficient and hospitality-oriented staff.
- Supervised reconciliation of all Front Desk and Food and Beverage transactions.
- Maintained hotel computer system. Required weekly reorganizations and various other functions.
- Compiled and distributed Daily Business Summary, using Lotus 1-2-3.
- Administered overnight operations of Front Desk, Security, and Food and Beverage outlets.
- Nominated Manager of the Year, 1989.
1985-1987
Night Auditor
- Coordinated check-in/check-out of guests.
- Assisted in reconciliation of all transactions.
- Cooperated in implementation of Food and Beverage cashiering system.
- Developed and implemented efficient system to reconcile Food and Beverage transactions.
- Dealt with preparation of Daily Business Summary.
EDUCATION
WEST VIRGINIA STATE COLLEGE, Institute, WV
Course: Principles of Accounting I & II, 1985.