Jack Stenn
878, West 65 Street
Stanford, CT 6877
(109) 787 1018
OBJECTIVE
Searching a job as customer service representative (credit) in reputed organization to apply my skills and huge experience.
JOB EXPERIENCE
Citi Trust, Santa Monica, CA (2005 - Present)
Customer Service Representative (Credit)
Wesley Products – Pleasant Hill, TX (1994 - 2004)
Customer Service Representative
Cryographics - Austin, TX (1984 - 1994)
Customer Service Representative
Duties are:
- Collected bills payments and others payments.
- Communicated through telephone to talk to customers about their reasons for nonpayment.
- Tried to convince the debtors verbally that their bill is fair.
- Visited debtors in person when telephone conversations are unsuccessful.
- Provided new payment schedule with debtors.
- Carried out other tasks such as supervising repossession of merchandise.
SKILLS AND ABILITIES
- Have strong experience as customer service representative.
- Provide various types of customer services.
- Able to cash handling, and issuing money orders.
- Have good knowledge of customer service policies.
- Excellent knowledge of computer operations.
- Have good command on English communication.
- Maintain online catalog database.
EDUCATION
- B.A., Business & Economics, 1983
New York University, NY
- High School Diploma, 1980
Albion College, MI
