Peter Phillips
865, City Pride
Dallas, Texas
(453) 453 4234

Objective:

Looking for an opportunity to work with a leading industry as in the field of sales to utilize experience and skills in the betterment of industry.

Work Experience:

Callback Representative, 2005 to Present
Allergan Inc., Dallas, TX.

• Rectify the accounts problems of shareholder and brokers which need some research work.
• Evaluate each aspects of the every problem; solve it within appropriate time limit and also report solution to the caller.
• Coordinate with the concerned departments in order to find out the basis of error occurrence and ensure such errors don’t reoccur.
• In the absence of supervisor, responsible for keeping work flow as well as standards.
• Also guide new telephone representatives about telephone systems and practices; work flow of department, portfolio intentions and legal necessities.

Assi. Telephone Representative, 2002 to 2005
Pacificorp Inc., Houston, TX.

• Provide information regarding apparent funds family, portfolio activities and manifest policies to the shareholders.
• Coordinate with portfolio managers in the subject of portfolio objectives, market positions, brokerage worries, and also amendments in the tax laws and SEC regulations.
• Took seminars on tax laws and SEC regulations of particular state for the shareholders and brokers.
• Responsible for addressing disputes regarding dealer commissions, taxable actions, data registration, government allocation and wire trades.

Education:

Bachelors of Science in Geology, 2002
Beacon College, FL.