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Telemarketing Director Resume



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TELEMARKETING DIRECTOR

In this sample telemarketing director resume, percentages and dollar amounts quantify candidate's accomplishments. Specifically citing number of employees supervised draws attention to candidate's leadership abilities.
Carl Furman
123, Ellis Street
Boston, MA, 01234
(123) 456 789

Objective
To obtain a challenging position on management level in marketing field.
Professional Experience
Director of Telemarketing
Duncan & Sons Inc., Boston MA from 2006 to present
  • Responsible for the cold calling of sales generation center for the staff of 70 employees.
  • Conduct screening, interview, hiring and training of the new candidates of management staff and responsible for the development of the performance, production and management.
  • Develop and manage the scripts for the telemarketing and assist in the radio and print marketing development.
  • Ensure the reply performance and manage industry trends.
  • Establish and manage the Quality Control department for the verification of the sales appointment and reduce the infertile sales calls.
  • Prepare tally sheets and improve performance of the telemarketing department.
Sales Manager
Duncan & Sons Inc., Boston MA from 2002 to 2006
  • Direct, manage and ensure the sales staff of 50 personnel and 10 assistants.
  • Responsible for the development of the staff incentives and sales promotions.
  • Conduct shift meetings, analyze the market and record the response for the advertisements.
  • Write classified advertisements and handle the payroll preparation, sponsor relations and lead control.
Educational Background
Georgetown University, MA
Bachelor of Science in Telemarketing
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