Warranty Manager Resume
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The duties of a warranty manager include arranging replaced parts to deliver to customer sites, processing warranty papers, preparing and maintaining customer service records, reconciling product warranty receivables, preparing reject materials list, providing clerical and administrative support, reviewing rejected materials submitted by dealers, managing and overseeing staff performance, coordinating with the dealers and customers to solve and close warranty issues, tracking the status of warranty issues, developing warranty response procedures, performing initial analysis of product warranty and service issues, organizing meetings with customers on warranty cost issues, building and maintaining effective customer service, developing guidelines for warranty replacement, assisting service technicians, evaluating the field service issues, and many more.
It is required for a warranty manager to possess good knowledge of product and product servicing techniques. The job demands sound knowledge of the best practices of product replacement and warranty guidelines. A bachelor's degree is mandatory to obtain the position of a warranty manager. A warranty manager should possess sound technical, troubleshooting, management, and customer service skills.
Sample Warranty Manager Resume
Looking for a position as a warranty manager with the aim of providing excellent technical and customer service support in a prestigious organization
Job Knowledge & Core Competencies
Organization: Telbsin Product, Florida
Organization: GLG Product, Florida
Will be pleased to provide upon request
Bachelor's Degree in Engineering
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