Andrew Scott
065, Pine Street
Henderson, NV, 06184
(064) 481 0521.

To obtain a challenging position as a Telecommunication Manager with the huge and strong background in management and technical skills and knowledge.

Telecommunications Director
Techno Fusion Co., Henderson, NV
2006-present

Responsibilities as a telecommunication director include management of the problems of the resolution telephone representative. Responsible for the planning, development and implementation of the procedures of the customer service resulting in the end of the years there was a positive variance of $40 million budget.

Manager
(Problem Resolution Center)
Techno Fusion Co., Henderson, NV
2002-2006

Prepare the instruction for the rotational shift managers and supervisors. Responsible for the supervision of the employees including managers and supervisors. Done account analysis, payments, provide support in trading and management.

Manager
(Telephone Operations)
Advance Tech Inc., Las Vegas, NV
2000-2002

Responsible for the planning, schedule and implement operation of 24 hours. Participate in the conduction of the interviews, orientation and training of the 500 telephone representatives.

Supervisor
Retail Sales, Yerington, NV
1999-2000

Supervise the staff of 20 telephone representatives. Ensure the individual and team performance.

Telephone Representative
Retail Sales, Yerington, NV
1997-1999

Fully trained telephone representative. Obtain training regarding customer service, funds and sales.

University of Nevada, Yerington, NV
Bachelor of Science in Sales in the year 1997