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PROGRAM MANAGER
Stephen Lloyed
32,Pine 12 Street Henderson, NV, 09411 (013) 615 0215.
Extensive experience in customer relations with a major manufacturer of electronic kit products. Special program management skills utilizing the team concept for product development. Program manager for successful federal contracts and the development of four commercial micro computer systems.
Tech Data Inc., Henderson, NV
Program Manager 2004-present
Responsibilities as a program manager include development, coordination and maintenance of the new computer products. Analyze and gather the required resources. Responsible for the development of the master and flow charts for the critical paths and problems. Developed a set of instructions for the out sourced products and support in management force task given. Help in the reduction of the time of the production up to 23%. Strapford Co., Las Vegas, NV 1999-2004
Responsible for providing the assistance to eth customers in selecting systems according to their requirements and which suits they best. Analyze and evaluate customer requirements and suggest best system solutions. Handle the queries on call. Well Systems, Las Vegas, NV 1996-1999
Responsibilities include management of the service staff of 10 personnel. Provide the best customer services to the customers. Deals wth the problems and issues of the customer and store and resolve them very effectively. Well Systems, Las Vegas, NV 1992-1999
Responsible for providing the technical consultation to customers on call and letters. Handle the problems regarding their operational kits, hardware or during assembling the kits. Deals with 70-90 customers on daily basis.
Mr. Andrew Scott Managing Director Tech Data Inc., Henderson, NV |
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