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Operations Manager (Financial Services) Resume



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OPERATIONS MANAGER (Financial Services)

In this sample operations manager (financial services) resume, the specific dates of employment i.e. month and year are ideal for candidate's with no gaps in work history. Participation in company-sponsored training programs adds depth to candidate's educational background.
Carl Furman
123, Ellis Street
Boston, MA, 01234
(123) 456 789

SUMMARY OF QUALIFICATIONS
  • Self-motivated; able to set effective priorities to achieve immediate and long-term goals, ensure smooth work-flow and meet operational deadlines.
  • Developed interpersonal and communications skills, having dealt with a diversity of professionals, clients, and staff members.
  • Computer-trained: WordPerfect, Lotus 1-2-3, FileMaker.

PROFESSIONAL EXPERIENCE
CARTER FINANCIAL SERVICES, Chester, PA
Operations/Staff Manager, Corporate Finance Group, 9/94-Present
Provide short-term assistance to areas with unexpected volumes; assist with procedure writing, work flow analysis, and special projects. Assist in restructuring of work processing; prepare monthly quality analysis reports on team productivity.

Supervisor, Transaction Processing Department. 1/93-9/94
Hired, trained, and supervised staff of 12; maintained employee records, performance evaluations, and recommendations. Ensured timely processing of client/shareholder transactions.

Supervisor, Research Department, 8/92-1/93
Supervised staff of 10. Analyzed research requests; allocated work; microfilm activities and maintenance of film documentation and archive inventor)- records.

CHESTERTOWN INSURANCE COMPANY, Chester, PA
Sales Agent
Developed, implemented, and coordinated life/health insurance programs for clients; counseled clients on program benefits provided by respective employers.
EDUCATION
CARTER FINANCIAL SERVICES, Chester, PA
Operations Management Training Program, 3/94-9/94

WIDENER UNIVERSITY, Chester, PA
B.A. History, 1992

PERSONAL
Willing to travel and/or relocate.
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