Carl Furman
123, Ellis Street
Boston, MA, 01234
(123) 456 789

OBJECTIVE

A challenging career continuation where labor relations experience will be utilized and advanced.

SUMMARY OF QUALIFICATIONS

• Over fifteen years of human resource and labor relations experience.
• Fluent in written and oral Spanish and English.
• Available to travel.
• Developed interpersonal and communication skills, having dealt with a diversity of professionals, clients, and staff members.
• Self-motivated; able to set effective priorities and implement decisions to achieve immediate and long-term goals and meet operational deadlines.
• Adept at anticipating and innovatively resolving potential problem areas.

PROFESSIONAL EXPERIENCE

THE CITY OF NEW YORK DEPARTMENT OF HEALTH
Labor/Management Relations Analyst
Represent over 4,000 employees. Investigate/mediate disciplinary actions taken by supervisors against employees; conduct grievance hearings. Collect, compile, and evaluate labor/economic data; write reports; present findings at City Hall hearings. Provide assistance in policy formation, implementation, planning, and dissemination. Aid/advise management staff with interpretation and application of collective bargaining agreements, supplemental agreements, personnel policies/practices, and grievance policy. Act as liaison with union representatives. Research and determine appropriate adherence to labor contract terms. Prepare documentation for evidence and mediate in diverse hearings. Interact with staff members, union representatives and management; develop recommendations; design agreements.

NEW YORK COMMISSION AGAINST DISCRIMINATION
Field Representative
Investigated alleged discrimination practices. Utilized Paralegal training and analytical writing skills. Wrote recommendations and case dispositions.

NEW YORK HISPANIC LEGISLATIVE CAUCUS
Legislative Assistant
Served as liaison between Hispanic community, state legislators and business interests. Liaison responsibilities extended statewide to over 200 agencies. Organized/conducted legislative research projects. Interacted with senior staff researchers. Cooperated with Caucus in implementation of community outreach goals and general counseling needs.

EDUCATION

FORDHAM UNIVERSITY, Bronx, NY
B.S. Degree, 1979
Concentration: Government