Mike Boyle
288, Palisade Avenue
Jersey City, NJ 07306
(201) 555 2938
Objective
Seeking for a challenging and interesting role of Service Route Manager in a company where my experience and knowledge can be utilize and enhance.
Work Experience
Service Route Manager
Ecolab
New York-New York City
- Enhanced customer satisfaction by identifying and solving potential issues through suggesting and providing customer solutions.
- Managed route through recognition of service opportunities and implementation of service solutions.
- Provided outstanding customer service by educating customers.
- Used your mechanical aptitude to install and repair dish machines and dispensing equipment as well as demonstrate safe equipment use and ensure that the equipment is fully operational.
- Responded to customer emergency service requests on weeknights, weekends, and holidays.
- Cultivated customer relationships through professional demeanor and strong interpersonal skills.
Service Route Driver
Performance Food Group
Houston, TX
- Solved receiving problems and deal with a variety of variables in situations where a high degree of standardization exists.
- Analyzed work-related situations and make decisions in an effective manner.
- Correctly identified specific product to be delivered to customer locations.
- Unloaded product from trailer utilizing a two wheel cart and transport to area designated by the customer.
- Read and wrote to complete delivery paperwork.
- Operated forklift as required.
Education
- High School Diploma, The New School (NY).
Skills
- Two years full-time work or military experience.
- Acceptable Motor Vehicle Record (for the last 2 years)and valid driver's license.
- able to lift and/or carry 75 pounds.
- Good Customer Service Skills
- Planning and Organizing Skills
- Company Orientation
- Safety Training
- Good Customer Service Skills
