Service Route Manager

Objective

Seeking for a challenging and interesting role of Service Route Manager in a company where my experience and knowledge can be utilize and enhance.

Work Experience

Service Route Manager
Ecolab
New York-New York City

• Enhanced customer satisfaction by identifying and solving potential issues through suggesting and providing customer solutions.
• Managed route through recognition of service opportunities and implementation of service solutions.
• Provided outstanding customer service by educating customers.
• Used your mechanical aptitude to install and repair dish machines and dispensing equipment as well as demonstrate safe equipment use and ensure that the equipment is fully operational.
• Responded to customer emergency service requests on weeknights, weekends, and holidays.
• Cultivated customer relationships through professional demeanor and strong interpersonal skills.

Service Route Driver
Performance Food Group
Houston, TX

• Solved receiving problems and deal with a variety of variables in situations where a high degree of standardization exists.
• Analyzed work-related situations and make decisions in an effective manner.
• Correctly identified specific product to be delivered to customer locations.
• Unloaded product from trailer utilizing a two wheel cart and transport to area designated by the customer.
• Read and wrote to complete delivery paperwork.
• Operated forklift as required.

Education

• High School Diploma, The New School (NY).

Skills

• Two years full-time work or military experience.
• Acceptable Motor Vehicle Record (for the last 2 years)and valid driver's license.
• able to lift and/or carry 75 pounds.
• Good Customer Service Skills
• Planning and Organizing Skills
• Company Orientation
• Safety Training
• Good Customer Service Skills