Mike Boyle
288, Palisade Avenue
Jersey City, NJ 07306
(201) 555 2938

Seeking for a challenging and interesting role of Food Service Representative in a company where my experience and knowledge can be utilize and enhance.

Food Service Representative
H.E.B Central Market
Austin TX

• Provided superior customer service.
• Prepared, packaged, and merchandised fresh product.
• Took orders from customers by telephone or in person.
• Answered customer questions regarding products and assists them with selections.
• Sliced, packaged, labels, and rotated products.
• Used suggestive selling techniques to meet customer needs and build department sales.
• Scanned in items on telxon for production.
• Assisted in technical areas as needed.
• Merchandised product effectively.
• Cleaned and sanitized display cases.
• Properly handled and maintained the operation of all equipment.
• Made regular announcements to inform customers of products.
• Complied with Company Food Safety and Sanitation standards.
• Used the effectively track production and shrink through department processes.

Food service Executive
Canteen Service Co
Owensboro, KY

• Responsible for maintaining accurate and orderly production records.
• Responsible for counting inventory.
• Communicated issues or problems as they arise to Area Food Manager.
• Ordered products and supplies and checks cost of each item to ensure accuracy.
• Responsible for cash handling from cafeteria cash register.
• Established good rapport with service location employees to ensure customer satisfaction through verbal communication and by providing excellent service.
• Responsible for total daily operations (all Shifts) of cafeteria and communication of daily priorities. Inspects kitchen and dining areas, kitchen utensils and equipment to ensure sanitary standards are met.
• Conferred with food preparation and other personnel to plan menus and related activities.
• Inspected food and food preparation to maintain quality standards and sanitation regulations.
• Investigated and resolved food quality and service complaints.
• Implemented all established programs, monthly promotions, special theme days, new items and policy and procedures, changes etc.
• Responsible to perform all job duties in a safe manner.

• Diploma in Food Management, Adelphi University (NY)

• Good Customer Service Skills
• Reading and Writing skills
• Planning and Organizing Skills
• Communication/Interpersonal skills
• Computer systems knowledge (Telxon, ACR, Label Machine)
• Company Orientation
• Safety Training
• Good Customer Service Skills