• Handled collections for major, local and national clients with a staff of 55 employees. Hired and trained sales and collections personnel: performed evaluations and salary reviews.
• Evaluated attorney performance and audit results.
• Implemented Human Resource policies at branch level for all sales, clerical and collection personnel.
• Produced over $10 million in revenue and $3 million in profit.
• Increased revenues and profits by 18%.

6/90-5/93 Assistant Branch Manager

• Reported to the Executive Vice-President of MONEY Assistance Agency. Servicing for the $75 million corporation.
• Set up office and hired personnel.
• Established a training program and supervised production. Set goals at 15% profit margins. Collected $2 million in 4 years.
• Achieved a 200% growth in collection of moneys leading to department expansion from three to eleven employees.

7/86-6/90 Division Supervisor

• Reported to the Executive Vice-President of MONEY Assistance Agency.
• Provided client servicing for the $75 million corporation.
• Set up office and hired personnel.
• Established a training program and supervised production.
• Set goals at 15% profit margins.
• Collected $2 million in 4 years.
• Achieved a 200% growth in collection of monies leading to department expansion from three to eleven employees.

B.S. Degree in Management. (1987)
Rocky Mountain College. Billings, MT

Associate Degree in Management and Marketing. (1984)
Alvemo College, Milwaukee, WI 53215