Carl Furman
123, Ellis Street
Boston, MA, 01234
(123) 456 789

SUMMARY OF QUALIFICATIONS

• More than eight years of progressive, professional administrative, clerical, and supervisory experience. Extensive mortgage banking and basic accounting background.
• Self-motivated; able to set effective priorities to achieve immediate and long-term goals and meet operational deadlines.
• Able to work independently and as team member; adept at motivating staff to ensure smooth work-flow and increased productivity.

RELEVANT EXPERIENCE

REGINALD WARSAW SYSTEMS, Laurel, MS, 1987-Present
Insurance Coordinator, 1990-Present
Coordinate quality assurance: system verification, policy/transaction entry, output verification, and in-house personnel/customer education. Act as a liaison between end users and technical personnel- Analyze documented systems problems; recommend solutions and detailed specification. Establish and execute Test Matrices; execute Batch Test cycles; verify test results; report to upper management. Maintain and document system support files.

Customer Service Clerk, 1987-1990
Provided general customer services operating with tight deadlines.

DARVWEILLER TEMPORARY EMPLOYMENT AGENCY, Jackson, MS
Clerical/Administrative Assistant, 1986-1987
Assignments included Sawyer Bank as Mutual Funds Researcher.

EDUCATION

MISSISSIPPI UNIVERSITY FOR WOMEN, Columbus, MS
B.A. Business Management, 1987

COMPUTER SKILLS

IBM 3090, Ps/Z, XT/2000 and 3050, Workstation, and Harris; software training includes OS/JCL and TSO, Easytrieve, Microsoft Works, WordPerfect, Paradox 3, Lotus 1-2-3, dBase III Plus, DOS, and CA-7.