Carl Furman
123, Ellis Street
Boston, MA, 01234
(123) 456 789

EMPLOYMENT HISTORY

1991 to Present
BRACH HEALTH CORPORATION, Emory, VA
Field Assurance Coordinator

• Assure compliance of all complaint activity with Division, Corporate, and Regulatory requirements.
• Provide technical support troubleshooting customer problems.
• Coordinate recall actions.
• Participate in relocation efforts of product complaints from Emory, VA to the corporate office in Miami, FL.
• Maintain corporate product complaint database.
• Supervise temporary personnel.
• Interface with hospitals, dealers, and sales representatives in regard to product complaints.

1989 to 1991
T.M. LEARY MEDICAL SUPPLIES, Ferrum, VA
Customer Service/Technical Service Representative

• Provided product, price, and technical information to customers, dealers, and sales staff.
• Expedited and coordinated movement of product through repair and upgrade processes.
• Assisted sales force in developing and maintaining lease and rental programs.
• Initiated $30,000 in customer sales through sales incentive program.
• Developed and maintained infusion pump loaner program.

1988 to 1989
GINSBERG DEFENSE, Birdsnest, VA
Inspector Technician

• Audited processed for the MX missile program.
• Performed visual inspection in classified areas on cable and subassemblies used in electronic warfare.
• Instructed productivity program.

1986 to 1988
KERROUAC ASSOCIATES, Lively, VA
Inspector Technician

• Inspected electro-mechanical and circuit-card assemblies to various military specifications.

EDUCATION

Ferrum College, Ferrum. VA
Associates in Business Administration, 1991

TECHNICAL SUMMARY

WordPerfect, Microsoft Word, DOS, Lotus 1-2-3, Windows