• To conduct audits and check the quality control.
• To provide efficient and reliable customer services.
• To utilize the disc Corp and Com Tec Computer system.
• Coordination and supervision of the staff.
• To establish and organize the new policies for the medical assistance oraganization.

Maintanance of the day-to-day, weekly and mothly statistics of 30 claims examiner. Adjustments of the claims. To maintain good relation with the providers. Reporting the claim error, if any, by daily audit report or paper tracking. Interaction with State Health Officers twice a year.

1985-1992 KCIT Ltd., Springfield, IL
Claims Examiner

Training of 5 claim examiners. The main responsibilties were to determune the eligibilty, good customer service communication, benefits coordination.

1980-1985 TIC Co., Helena, MT
Manager

To establish and organise new policies for the medical assistance organization. To process the prescription vlaims, medical claims, dental claims. Maintained a good contact with the customers. To negotiate for the rates with the health partners and the providers.

1976-1980 Tic Co., Helena, MT

Assistant Manager

Training and supervision of the staff for children's clothing store. The responsibities included were customer services, management, problem detection and its corressponding solution, payroll, sales management.