Carl Furman
123, Ellis Street
Boston, MA, 01234
(123) 456 789

OBJECTIVE

A position as a computer operations analyst.

SUMMARY OF QUALIFICATIONS

• More than 18 years computer experience.
• Dedicated professional; set effective priorities to achieve immediate and long-term goals.
• Self-motivated; able to implement decisions to ensure smooth work flow.

EXPERIENCE

LARCHMONT MUTUAL, Sunset, SC
Operations Analyst, 1991 to Present
Translate information requirements into logical, economical, and practical system designs for large systems; cooperate with users and Senior Operations Analyst. Evaluate corporate requirements; investigate alternatives to identify/recommend best design. Prepare flowcharts; synthesize gathered information and present in logical/manageable components. Write detailed specifications; coordinate system testing; develop practical solutions to problems. Prepare associated documentation, user manuals, and instructions for complete operation of system. Assist junior personnel.

Console Operator, 1985 to 1991
Maintained/monitored Financial Information Services Equipment: IBM 4214 VM/SP system, IBM 4381 and 3090 MVS/XA and DOS/.VS5 Mainframes, IBM 4248 and 4245 printers, IBM 3380 Disk Packs, IBM 4320 tape drives and IBM 3480 cartridge drives. Ran daily productions schedule; routed/printed productions jobs; maintained system controller and lines.

Senior Quality Reviewer, 1978 to 1985
Scrutinized percentage of claims processed to ensure correct coding of claims; reported statistical errors.

Data Entry Clerk, 1976 to 1978
Processed Data Entry; required knowledge of Medicare operational guidelines and Medical Terminology.