Juan Collins
364, Boston Road
Detroit, Michigan 266478.
(457) 256 789

OBJECTIVE:

To obtain a challenging and responsible Events Planning position contributing opportunities for direct client contact, where my experience, education and qualifications can be fully utilized.

EXPERIENCE:

SEA THE WORLD (INTERNATIONAL CRUISE LINE), Detroit, Michigan
Passengers: 500 to 2000
Crew Members: 300-800 from over 40 nations
First Purser (Aug 1991-Present).

• Responsible for directing activities of 4 offices and supervising front office personnel.
• Act as on-board employees and accounting departments.
• Administer staff of up to 10 on embarkation days.
• Resolve passenger problems and collect accounts.
• Prepare payroll.
• Build all travel arrangements for on-board performers, altering twice on each cruise, i.e., hotel reservations, booking flights etc.
• Order equipment and supplies for hotel department.
• Map, timetable, categorize and manage operations for crew benefit events.
• Oversee all daily programs, literature, menus, maps for coast travel, fitness programs, invitations, bulletin.

Second Purser - Foreign Exchange (Feb 1991-July 1991).
Second Purser - Crew (Mar 1990-Jan 1991).
Senior Assistant Purser (May 1989-Mar 1990).
Assistant Purser (Oct 1988-Apr 1989).

OMNI DETROIT HOTEL, Detroit, MI.
Front Office Sales AgentJun 1987-Aug 1988.

• Responsible for taking reservations, solving problems and checking guests in and out.
• Handled conventions of up to 250 as well as transient guests

EDUCATION:

UNIVERSITY OF DETROIT, Detroit, MI.
Bachelor of Science (May 1987).
Hotel Management.