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Reservations Clerk Resume

A reservations clerk resume showcases the candidate's expertise in making and canceling ticket reservations, allotting seats, and processing cash and credit transactions. Where a major part of the resume focuses upon your professional background, it also projects your character, which is why a loosely written resume can evidently be spotted by the recruiters. A job application is a jobseeker's tool for advertising his/her profile, so as to keep up with the competition, and one that only seems to be. You can only expect to win the chance of an interview if the resume is crafted to fulfill its purpose - to gain the reader's confidence.

Before you start

A resume fails when it does not show an evident link between the candidate's abilities and the employer's needs. It is very important to know what you need to advertise, before you can step down to the presentation of your profile. It is essential to know and understand the vision of the company; visiting their website or contacting one of the recruiters will provide a clear idea of their needs and expectations.

Introducing the reader to your profile

Refer to the sample of reservations clerk resume given below. It starts with the contact details, followed by a career objective. The objective not only explains your goals, irrespective of whether short or long term, but also acts as an efficient title to the profile. Comprising of details such as the current designation, area of expertise, and amount of experience, the career objective not only expresses your willingness to serve and grow, but also introduces the reader to your professional qualification.

Detailed, yet brief

One must strive to keep their resume to one page only, for a recruiter spends no more than a minute to review your resume. All information projected should be direct and specific to the requirements put forth by the employer. Cutting down on mundane information will certainly contribute, but what is crucial here is how you form the sentences. Clubbing together multiple pieces of information as shown in the summary and the key skills section is what you need to achieve. It brings in brevity to the content, and the reader will only be exposed to those details that are absolutely relevant, when associated with the specifications of the job. This will greatly facilitate a satisfactory reading experience, subjecting the reader to a concise, yet highly informative read - a worthwhile reading experience.

Summarizing the profile

Customizing your resume according to the needs of the situation/scenario is a mandatory parameter. Preparing generic resumes that project superficial content are looked down upon. So, avoid mentioning any general job responsibilities that you have undertaken so far, or the commonplace skill sets that you possess. You need to summarize your previous experience within six to eight points, as shown below in the ticket reservations clerk resume sample.

Ronnie L. Sturgeon
3199 Lake Forest Drive
Kansas City, KS 66216
(913) 962-0735


Ticket Reservations Clerk, over 20 months of experience in making bus, train, and air ticket reservations and handling associated payment transactions, seeks an opportunity to get to know more in the field of travel and tourism, while sharing the vision of your company, aimed at serving for optimal outcomes facilitating advancement.

Profile Summary:

  • Processed reservation requests for passengers willing to travel by road, rail, and air
  • Examined diagram charts of cars and cabins to check the availability of seats; allotted spaces to passengers
  • Coordinated with other interline carriers for bridging travel passages
  • Planned and suggested tour itineraries, quoting the best rates and travel schedules available
  • Overlooked all cash and credit transactions, providing the customers itemized receipts
  • Communicated baggage allowance to all customers, and explained travel regulations, as requested by the customers
  • Responsible for attending calls and answering customer queries pertaining to ticket reservations

Core Competencies:

  • Highly self-motivated, excellent communicator, with strong ability to provide high quality customer care and support
  • Quick decisiveness, ability to work undisrupted during busy hours, ready to work long shifts
  • Proficient in the use of computer, internet, and related applications; data entry @ 45 WPM
  • Ability to handle multiple tasks at once, and prioritize tasks according to their degree of importance

Work History:

2010 - present
Destination Unmeasured - Kansas City, KS
Reservations Assistant


Applied for Bsc in Hospitality Management from Donnely College

Certificate Diploma in geography from Heritage High School, 2010


Available upon request

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