Desktop Support Analyst Resume
Apart from installation and maintenance of computer hardware and software, a desktop support analyst has to analyze whether systems, network and devices are working as per the prescribed standards and requirements. The significant duty of the analyst is to provide necessary advice to the management on procuring and upgrading the systems.
A desktop support analyst has to provide support to the manager and the user administration and get their coordination in desktop support activities. The users may call and explain problems in their systems, regarding hardware and software, and the desktop support analyst should resolve their problems. He or she has to develop and execute test system modifications and improvements in performances.
A desktop support analyst has to provide first line connectivity and standard applications such as MS office. The users will request for supports through telephone and e-mail and the analyst has to attend to their requests. It is the duty of the desktop support analyst to take preventive methods to avoid problems that may come across in computer peripherals, printers, desktops and laptops.
He or she is responsible to maintain inventory of hardware and software through standard asset management system and procedures. He/she has to install and support the personal computer systems of all employees of the organization.
I am a highly qualified desktop support analyst and seeking the same position in a renowned organization to ensure smooth functioning of hardware and software components of the systems.
Highlights of Qualifications:
At present, I am working as a desktop support analyst in XYZ Software Solutions, Evans City, PA from January, 2005 to till date and have the following responsibilities.
Position: Desktop Support Analyst
I have a Bachelor's degree in Information Technology form a University in Boston.
Available upon request
When you are creating a desktop support analyst resume, to be appointed in that position, keep it in mind the interests of the employer. Unlike one or two decades before, nowadays, the jobs have become more responsible and demand inherited specialized skills. Even an experienced candidate cannot cope up with the latest improvements in computer technologies and it is necessary for the candidate to enrich his/her qualifications and skills to suit the current trend.
The importance of desktop support analyst resume is that you have to update your resume with your newly acquired skills and send it to the employer. Further, the details of desktop support analyst resume should contain your accomplishments, skills and experiences that have direct connection with the job requirements, you are looking for.
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