• Processed and shipped orders within 12 hours of receipt from Bull Group Field Engineers in the U.S. and abroad.
• Met or exceeded daily deadlines.
• Used computer application to track orders and determine status and availability of parts.
• Generated daily reports on status of orders.
• Prepared and used reports to identify and resolve order processing problems.
• Worked independently.
• Kept supervisors informed on daily basis.
• Established and maintained functional files.
• Invested and resolved complaints from Field Engineers.
• Coordinated with multiple departments and shippers to ensure timely deliveries.

K.T. INC., Norfolk, NE
General Office Administrator Customer Services Secretary/Receptionist

• Typed letters and reports.
• Maintained files.
• Answered inquiries about customers accounts.
• Received payments and balanced statements.
• Posted accounts receivable and payable.