Carl Furman
123, Ellis Street
Milwaukee,WI 01234
(123) 456 789

To acquire a challenging position as a Administrative Assistant in a reputed company.

• Highly developed interpersonal skills.
• Self-motivated with the ability to coordinate daily office functions.
• Knowledgeable regarding technical and medical terminology.
• Knowledge of computer operation.
• Ready to train new personnel.

5/86-Present DEPARTMENT OF HEALTH
Standards and Quality, Milwaukee, Wl
Administration Assistant
Handle incoming calls and mail. Greet visitors. Resolve inquiries. Prepare and type office reports. Maintain supervisor and staff member appointments and travel calendars. Verify, revise, and arrange appointments, conferences, and meetings. Act as liaison to supervisor regarding meetings and conferences. Maintain control records and follow-ups on work in progress. Establish file-coding system. Train incoming staff. Maintain time and attendance records as well as instructional and reference manuals.

7/81-5/86 VETERAN'S HOSPITAL, Lacrosse, Wl
Claims Development Clerk Managed clerical functions including: incoming calls; maintenance and update of files, logging, and special determinations reports in all Administrative Law Judge cases; typing contracts, reports, and general correspondence. Dealt with receipt of checks and attendant recording duties. Computed and interpreted claims processing. Directed inquiries and maintained cordial relations with the public. Trained new clerks.

1978 ST. JOHN'S CATHOLIC COLLEGE, Madison, Wl
Major: Business Management/Human Services, Bachelor's degree

DOS, IBM Mainframe, Microsoft Word, PASCAL

Available upon request.