Carl Furman
123, Ellis Street
Boston, MA, 01234
(123) 456 789

OBJECTIVE

A challenging career where administrative experience, motivation and a commitment to excellence will be utilized and advanced.

SUMMARY OF QUALIFICATIONS

• Five years of progressive, professional experience; extensive mutual funds background.
• Computer experience includes: Wang word processor, Data General, and IBM.
• Developed interpersonal and communication skills, having dealt with a diversity of professionals, clients, and staff members.
• Self-motivated; able to set effective priorities to achieve immediate and long-term goals and meet operational deadlines.
• Adapt easily to new concepts and responsibilities.
• Function well independently and as team member; respond best in fast-paced, high-pressure environment.

PROFESSIONAL EXPERIENCE

BOULDER BANK & TRUST CO., Boulder, CO
Senior Specialist, 7/93-7/94
Controlled correspondence flow. Input/output data utilizing Data General System. Completed back log and time sheets. Supervised support staff. Generated reports. Well-versed in Securities and Exchange Commission rules and regulations.

Priority Response Administrator, 12/92-7/93
Administered/resolved shareholder inquiries; enhanced time frame. Researched complex and lengthy data maintaining rigid deadlines. Handled general clerical responsibilities; generated reports.

Priority Response Specialist, 8/92-12/92
Dealt with share owners; provided information on work itemization, research, and adjustments. Handled special projects and clerical functions.

Shareholders Communications Specialist, 2/91-12/92
Communicated directly with shareholders by telephone and letter; provided information on mutual funds, net asset values, policies, and procedures. Analyzed, calculated, and adjusted daily shareholder account activities.

Customer Service Representative, 8/89-1/91
Researched/corrected billing errors; utilized CRT. system. Provided account information.

RELEVANT EDUCATION

Certified in ABCD Bank Training Program, 1989