Local Government Revenues Officer Career

Work Environment:

Revenues and benefits officer's labor for regional councils and control housing benefits, council and tax rents.

As a revenue officer, it'll be your job to gather rents and council tax, and transact with the associated administrative work. Your task would consist of:

• Send bills and issuing reminder
• Accumulating and handing out payments
• Computing rents, business rates and council tax
• Dealing with enquiries face-to-face, by letter or by phone

• Maintaining precise clerical and programmed documentation
• Recover rent arrears or council excise, taking lawful action wherever necessary

• Evaluating whether public are permitted to benefits
• Inspecting and dealing out claims forms
• Making payments
• Conversing with social work, housing association and department of employment and pension staff
• Managing enquiries in person, by phone or by letter
• Maintaining precise clerical and computerized reports
• Recover over-payments of profit, taking lawful action as essential

Qualification, Education and Experience:

Employers may be expecting from you to contain computer proficiency, and earlier experience of functioning in a team within a financial, administrative or client service work.

For a few jobs you might be requested for minimum four GCSEs A to C together with maths and English. Various employers don't inquire for qualifications, but as an alternative will examine you in the ability required for the post, like IT, communication skills plus capability with figures.

You ought to verify exact entry necessities with every employer.

Training Details:

When you initiate your career you'll generally obtain internal training in benefit set of laws and professional computer software, and you'll even study on-job by experienced employees.

Your training will typically contain the opportunity to achieve a work-related skill from the (IRRV) Institution of Revenues, Rating and Valuation like:

• NVQ Level 3 in Local Taxation.
• NVQ (Level 3): Housing and Council Tax Benefit
• Level 3: Certification in Local Taxation and Benefits

Through experience, you can get the IRRV complete professional qualification, which might assist your career if you desire to develop into a benefits team leader or revenues or a manager.

Prior of starting your complete professional qualification, you may require either:

• a Level: 3 Certification or an IRRV NVQ or
• at least 5 years experience in benefits administration

Skills and knowledge:

• Superior spoken and written communication ability
• Self-assured but diplomatic approach towards customers who might be upset or angry
• The ability to understand complex rules and explain them clearly to customers
• Good quality arithmetical skills
• Computer knowledge
• The capability to effort in team
• Correctness and awareness to detail
• Analytical skills

• Earnings might be among $14,000 and $21,000 per year.
• Fraud investigators and team leaders can receive between $25,000 and $35,000.

In a permanent career you have to work 35 - 37 hrs in a week, from Monday till Friday. Part time employment, flexible time and job-sharing are frequently obtainable.

You'll be associated in an organization which might be partially open to the community, and utilize a small amount of your time transacting with enquiries at a reception. In some other jobs you might have to travel in the region of your local state to meet benefit applicants at residence.

Different Opportunities:

You may possibly employ on behalf of local councils all over the country, or in favor of one of the rising no. of private companies which are in an agreement to give benefits service to local-councils.

Through experience, you can be endorsed to administer a team or subdivision, or shift into further local government posts. On the other hand, you may perhaps initiate benefits advice job with business like Citizens Advice Bureau.

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